TUMAR
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Customer
Task
Result
in the insurance market and prompt response to changes in
laws and requirements of
public authorites.
Services
Implementation timeline
Introduction timeline
Insurance becomes part of public services.
Now the policy is issued directly by the specialzed public service center, along with the vehicle registration.
2 mo.
for project implementation
x10
policy sales increase in the first six months
30+
Specialized public service centers integrated throughout Kazakhstan
100
policies sold per day after 9 months of service
Project Architecture
At the first stage, a domain monolith (DDD) was chosen for MVP,
microservices were used to implement a full-fledged project. This gives a great advantage when scaling a project, since each part of the project works autonomously and allows working on them in parallel. It also distributes the service load as the number of users increases.
Implementation
A unique and sophisticated development including integration with state data bases, insurance companies, specialized public service centers and data standardization for any type of insurance. Microservices have been used and are expected to be implemented further for each individual integration, for example, with Unified Insurance Database, State Database, payment gateways Kaspi, Halyk, FreedomPay, Freedom SuperApp), etc.
After being qualified for compliance with the unified requirements in the information security, which is needed to work with data, the developers started performing their tasks. It was required to decide how the broker would technically draw up the policies of binding civil liability for vehicle owners. For registration, thousands of small but important details were required: data for a broker, data for the insurance company and data to be entered into the unified insurance database.
Integration with state databases made it possible to collect all the data together. Some of them are used in premium calculations, and the system we developed is able to make an accurate calculation for each insurance company. The project was complex because of the huge amounts of data and non-standard operations. We managed to develop policies and processes for all non-standard situations, which made it possible to collect all data for issuing insurance policies even in extraordinary cases.
Our implementation is unique because of the data standardization design. We have developed a common standard that can be adjusted to any insurance type.
Result
We developed this sophisticated project in two months. In June 2024, we tested it in Astana showing the viability and technical sustainability of our solution to the management of specialized public service centers.
From June to December, we improved processes and invited partner insurance companies for participation. Freedom Insurance was the first one among others. At the early 2025, TUMAR insurance broker entered into a 5-year agreement Government for Citizens State Corporation. Now the product developed and implemented by the SlonWorks team which represents the binding civil liability insurance for vehicle owners is successfully operating in more than 30 specialized public service centers throughout Kazakhstan.
Technical support of outstaff team
For 6 months of service implementation, the customer and special PSC operators used the technical support of our outstaff team. For operators, we have set support procedures in the form of typical questions. Users received answers to them without our participation. Non-standard questions were promptly serviced directly by our technical support department.
we create projects
that make
people's lives better
credits
Call center
+7 (705) 926 05 55
Art Director
Dariya Bekenova
Designers
Asem Muzapbarova
Irina Sypkova
Project manager
Adina Sarieva
Front-end
Timur Sarsenbaev
Aigerim Raisova
Alexey Reznik
Developers
Denis Kainazarov
Vladimir Rubas
Valery Baranov
Sergey Stepanov
Dias Ilkenov
Dmitry Naryshkin
Georgy Kalinka
Anastasia Shakirova
QA
Timur Sarsenbaev
Call center
+7 (705) 926 05 55
Art Director
Daria Bekenova
Designers
Asem Muzapbarova
Irina Sypkova
Front-end
Timur Sarsenbaev
Aigerim Raisova
Alexey Reznik
Programmers
Denis Kainazarov
Vladimir Rubas
Valery Baranov
Sergey Stepanov
Dias Ilkenov
Dmitry Naryshkin
Georgy Kalinka
Anastasia Shakirova
Project manager
Adina Sarieva
QA
Timur Sarsenbaev